5 Themes from Interactive Day San Diego, 2015

Ah, Interactive Day. The one day a year when Southern California’s best, brightest and most innovative digital marketers convene to remind each other just how behind the curve they are. It is a day of inspiration and excitement and anxiety and terror: how do I institute this philosophy at my agency…how do I make these trends tangible enough to sell to my clients…when does happy hour start?

The Jacob Tyler team attended several insightful sessions throughout the day and identified a short list of the most prevalent themes discussed by leaders in the industry. Below are key takeaways, implications and points of inspiration from each theme.

1. Millennials (2015 is the peak year for marketing to millennials)

THE SCOOP:

  • This coming-of-age generation, now 18-34 years old, is the largest generation in the workforce.
  • Well educated and socially mindful, expect a growing annual spending power and influence among peers
  • A stronger connection to brands provides trust and relevance

PRO TIP:

  • Don’t be afraid to evolve with this audience and use a dynamic marketing approach. Be where they are, use their preferred media platforms, you won’t reach them otherwise. (Next Up: Gen Z)

INSPIRATION:

  • Lowe’s Fix In Six (#lowesfixinsix) campaign uses Vine to provide low-budget, clever improvements to make life at home a little easier. https://vine.co/Lowes

2. Personalized Content (Your content – whether text, images, or video – should be personalized and relevant for the audience)

THE SCOOP:

  • Ensure your campaign matches the data behind what your audience cares about.
  • Engaging experiences are made through personalization and relevance to the platform being used.
  • Content should be the start of a two-way conversation (talk to them, not at them).

PRO TIP:

  • Include descriptive and informative messaging that is helpful for the audience. It’s not only about the visuals.

INSPIRATION:

  • Top performing pins on Pinterest provide instructions and tips as well as a beautiful image — brands recognize that pins are about planning and information, not just aesthetics. https://www.pinterest.com/categories/popular/

3. Augmented Reality (Creating a near-real experience with a brand in a connected world)

 THE SCOOP:

  • Consumers today have made their purchase decisions well ahead of an in-store visit.
  • Augmented reality transports the consumer to a branded environment for a fully immersive experience. It can live anywhere your consumer lives, and become interactive through a variety of devices (smartphone, wearables or anywhere in between).

PRO TIP:

  • Start simple: how can my prospects see themselves using my product? Build a simple experience reflecting that, then test, and grow, and test, and grow.

INSPIRATION:

  • Always ahead of its own curve, the IKEA catalogue took augmented reality to an innovative (and still approachable) space: https://www.youtube.com/watch?v=vDNzTasuYEw

4. The Internet of Things (So much more than using Nest to create a connected home)

 THE SCOOP:

  • Speaking of wearables…the next generation of personalization and automation provides efficiency to living and working lifestyles.
  • Let technology learn more about you to improve day-to-day tasks and challenges through data.

PRO TIP:

  • Focus on how your brand and the information it gathers can simplify your consumers’ lives, and invest in the technology to build that connection.

INSPIRATION:

5. Live Interactions (Streaming video can be used to create a real-time, shared experience)

THE SCOOP:

  • Consumers crave real-time access to events as they unfold.
  • Live, user-influenced content creates an immediacy and shareability to brand experiences.

PRO TIP:

  • Listen to and know your audience, then build events and stories that invite them in as a live participant.

INSPIRATION:

  • Watch Gisele fight back to negative comments as the new face of Under Armour. http://gisele.underarmour.com/

How do these trends come to life, and how to they apply to your brand (or your clients’ brands)? What success stories have you seen, and what pitfalls should brands avoid?

Jacob Tyler | Branding Agency in San Diego

5 Easy Tactics to Reach Brand Enthusiasts

Do you own a gadget that you can’t wait to tell all of your friends about? Are you quick to recommend your favorite restaurant or a film you enjoyed to anyone who will listen? If so – to paraphrase the late Jeff Foxworthy – you might be a brand enthusiast. Brand enthusiasts are more than a fan of a certain product or brand – they champion brands, spreading word far and wide, without expectation of compensation. And they’re more common than you might think. According to a recent study, more than 25 percent of consumers are considered brand enthusiasts. That number doubles among Millenials, whose social media prowess makes them the most powerful and effective purveyors of enthusiasm – not to mention a powerhouse purchasing demographic.

Marketing to brand enthusiasts is a no-brainer, and the reasons are largely self-evident. Brand enthusiasts are trust worthier than advertising or marketing campaigns – and they don’t charge. They personify your brand from a deeply personal place, relaying their experience to a willing audience. Quite simply, brand enthusiasts are the most powerful arrows in your marketing quiver.

But reaching these magical marketing creatures – and convincing them to evangelize for your brand – is no easy task. There’s no magic formula, and if there were, there’s no way to guarantee enthusiasm for your particular brand. Aside from offering a great product or service, there are strategies you can employ to help you win brand enthusiasts to your cause. Start with these five:

Show Up: Don’t wait for brand enthusiasts to knock on your door asking to sample the goods. Go to where they are. With a little research, you should be able to find out where the conversations around your particular market are taking place – social media channels, chat rooms, etc. Be where the conversation is, and add to it.

Start a Conversation: Want to know what people think about your brand? Ask them. You will learn more about the perception of your brand from a conversation than you ever will from your assumptions. You’ll you gain a solid understanding of the way people feel about your brand, and learn how you can improve your brand in the eyes of your customers.

Gather Information: Brand enthusiasts are generally more willing to offer personal and contact information than more skeptical consumers. By collecting contact information and staying in touch with them, you can move from conversation to relationship.

Make Sure Your Technology is up to Snuff: Brand enthusiasts are known as some of the most tech-savvy consumers on the planet. As such, they research and engage with brands overwhelmingly through mobile devices. Make sure your website is easily accessible though mobile devices and operating systems.

Feed the Hungry: Brand enthusiasts devour content. After all, one can’t truly be considered an enthusiast if he or she isn’t an expert on the subject. Provide timely, targeted and useful information to your audience. If your brand enthusiasts like what you have to say, they’ll share it with the world.

Want to learn more about how you can generate enthusiasm for your brand? Fill out the form to the right and lets chat!

San Diego’s Best Branding Agency | Jacob Tyler

Jacob Tyler Has a New Home – And it Might be Haunted

After a few months of “camping out” with our good friends at Solekai Systems while waiting for our new office to be built out, I’m happy to announce we’re finally home. Actually, we’ve been in our new space for a month or so – but hey, we wanted to decorate before we invited anyone over! Our new office, located at 6863 Friars Road in Mission Valley, retains much of the style of our former office downtown – open spaces, exposed ceilings, lots of red – and of course my love of Howard Stern memorabilia. But we now have more space to work, play (pinball anyone?) and most importantly – create.

At Jacob Tyler, we’re always looking forward – we look for what’s “next” in branding. We look for emerging technologies that will help connect our clients with their customers. We look for innovations in marketing, and look to create our own. We anticipate changes that will affect our clients, and adjust accordingly.

As I walk around our new spaces, however, I feel myself looking back as well. There’s an air of history in this building. The ghosts of advertising past, you might call it. This building was once home to one of San Diego’s oldest and most respected advertising agencies, Phillips Ramsey. Founded in 1928, the agency’s clients included the San Diego Zoo, First National Bank, WD-40 and others. In Advertising’s heyday in the 1950s and 60s – the era so deftly and unflinchingly portrayed in AMC’s Mad Men – Phillips Ramsey was the epicenter of creative thought.

The era of smoke-filled offices, three-piece suits and lunchtime martinis is long gone. But the creative energy that flowed through this building during that era remains today. Maybe it’s my imagination running wild, but sometimes I feel like those ghosts of advertising past are looking over our shoulders, and nodding approvingly.

Whether you’re a friend, client (past present or future) or partner, our doors are always open. Drop by and see our new home anytime, and together we’ll create some history of our own!

Digital Marketing in San Diego

Get the Grease

The old adage “the squeaky wheel gets the grease” is most often used to describe the value of complaining. It conjures images of a cranky old man demanding a new bowl of soup because the temperature is a tad off. But I’ve never thought of it that way. I think it’s the perfect idiom for standing out in a crowd – in a positive way. For brands looking to stand out in a crowded market, – and just about every market is crowded these days – the squeaky wheel is your marketing, and the grease is your profit. How do you make your marketing squeak?

Start with these six tips:

Be Bold: Know what you want to say and say it. The best campaigns aren’t afraid to take chances. Exude confidence in your brand, and you’ll win the confidence of your audience. Boldness is leadership. Be the leader in your market.

Be Relevant: If you want your marketing to resonate with its intended audience, provide that audience with content relevant to them, and to your brand. Know your audience demographically, geographically and emotionally. Know their needs and desires – and provide them with a solution. Without relevant content, your efforts will disappear faster than free donuts in the office.

Be in the Right Place at the Right Time: Go to your audience; don’t wait for them to come to you. Determine your audience’s pain points and provide them with a solution at the right time. If your product is a snow shovel, don’t advertise in July. Develop a timeline for your campaign and try to anticipate events that would trigger a need for your product or service.

Be Creative: Creativity is the soul of individualism. There will never be another Steve Jobs, another James Brown or another Andy Warhol. Great creative separates you from the masses. Be different. Stand out from the crowd. Create something beautiful and compelling.

Be Available: Marketing is a conversation. In the digital age, brands can interact in real time with their audiences. Utilize technology and be present and timely. Start a conversation; you might just win some new evangelists for your brand!

Go forth, and get the grease!

For more marketing tips, contact us. (Look right!)

Marketing by Jacob Tyler in San Diego

Content is King: Inbound Marketing and the New Consumer

The world of marketing and advertising has changed. You’re more likely to fast-forward through TV commercials on your DVR rather than watch them. You’ve probably clicked that little “x” on the digital ad that popped up on your screen while you were trying to read a recipe for gluten-free kale burgers. You’ve switched the dial on your car radio during commercial breaks – only to learn that seemingly every station has commercial breaks at the same time – and couldn’t escape listening unless you wanted to jump out of your car onto the freeway. And if you have a phone, which I assume you do, you may have gotten a call from someone named “Kevin” calling from Mumbai offering low prices on prescription drugs. I know I have.

What these marketing tactics have in common is that they are coming directly to you – and not at your request. These tactics aren’t new, of course, but they are becoming increasingly outdated. In the digital age, consumers are taking a “don’t call us, we’ll call you” stance on marketing. Today’s consumer doesn’t need to be inundated with direct marketing, because there are a plethora of options for almost any product or service, just a few clicks away.  Consumers are still consuming, and as the economy continues to shake awake from a long slumber, marketers are employing new tactics to reach their intended audiences. One of the more popular tactics is “inbound marketing.”

In short, inbound marketing draws consumers to your company, service or product, instead of the other way around. Inbound marketing can attract consumers who know what they are looking for and convert them into customers by creating relevant, engaging and useful content on blogs, info products or social media. Content that makes your company, product or services stand out from the clutter. Content that doesn’t include a “hard sell,” but positions your brand as a friendly, helpful and educational go-to for a particular market.

The following article from Entrepreneur – The 8 Fundamentals for a Successful Inbound-Marketing Strategy – is a good primer on inbound marketing. If you’d like to learn more about how inbound marketing can enhance your brand strategy, fill out the form to the right and let’s talk!

San Diego Ad Agency Jacob Tyler

Talk to Me Goose: The Importance of the Marketing-IT Relationship in the Digital Age

A long time ago, in an office far, far away, marketing and IT departments inhabited very different worlds. In one corner, you had the marketers – the swashbuckling, right-brained Don Draper’s and P.T. Barnum’s of the world. In the other corner, you had the IT wizards – the hermit-like, code-speaking masters of the server room. These stereotypes are just that – stereotypes, and increasingly outdated ones. The emergence of the digital age has thrust the marketer and the IT pro into a relationship of necessity – and harmony.

The digital age has, in many ways, democratized the market. Brands now have open access to potential customers. They can communicate and engage with audiences in a way not physically possible just 25 years ago. Techniques like inbound marketing – attracting customers to your brand via compelling content in blogs, videos, social media and other outlets – are proving to be incredibly effective in marketing and customer engagement. Social media is ubiquitous, and digital advertising continues to evolve to provide measurable results. The commonality across these marketing platforms? Technology.

In his pioneering 1964 work “Understanding Media: The Extensions of Man,” communication theorist Marshall McLuhan posited, “The medium is the message.” His 50-year old theory that a message and its medium are essentially a singularity has never proven truer than it does today. A message without a medium is only a thought. A medium without a message is a ghost ship.

In order to successfully market a brand in the digital age, marketing and IT departments must work in concert, combining medium with message to create effective communications that nurture brands. This doesn’t mean just checking in with each other every once in awhile to make sure all systems are operational.  Successful marketing-IT partnerships should resemble a circular loop, with communal brainstorming, continuous monitoring and feedback, and timely course corrections.

Think of the marketing – IT relationship like Maverick and Goose from the movie Top Gun. Maverick (the marketer) is the pilot, flying on his creative instincts, making gutsy (but not always smart) moves, trying to out-do the other guy. Goose (the IT pro) is the navigator. He ensures the engines and instruments are working properly. He monitors the jet’s position and makes sure that Maverick doesn’t crash into a mountain. Maverick is the artist, Goose the engineer. Without one and other, they’d both be helpless. But together? That’s when magic happens.

So get creative with your brand and make your mark. But don’t forget your navigator. Your brand will end up crashed into a mountain without him.

Marketing in San Diego | Jacob Tyler