Attention Retailers: Facebook Product Ads Have Arrived

Remember the days of catalogue shopping? A slew of catalogues would arrive on your doorstep – JC Penny, Eddie Bauer, Sears, etc. – and you’d flip through hundreds of pages to find the items that you wanted or needed. While a 300-page catalogue full of products could be exciting at first – with seemingly endless possibilities to quench your retail thirst – it was often cumbersome. There’s not a person on earth that could possibly want or need every product in the JC Penny catalogue. Product catalogues worked much like Encyclopedias (remember those?) – you had to physically search for products that matched your desires.

The days of receiving 5-pound catalogues in the mail are largely gone (though the Yellow Pages continues to mysteriously appear on my doorstep). But catalogues aren’t. Have you ever been to Ikea’s website? It features thousands and thousands of products in hundreds of countries. A virtual catalogue. Ikea is a phenomenal business with an international reputation. But what about smaller retailers? Are consumers willing to wade through hundreds of web pages of products to find what they’re looking for? In today’s climate of endless choices, probably not.

I’ve written before about the importance of brands reaching out directly to engage consumers in the virtual spaces they inhabit. With more than 700 million daily users, Facebook is the world’s most populous virtual space. Facebook is an important channel for retailers to engage audiences. And with Facebook’s latest evolution to its advertising service – “Product Ads” – retailers can now promote individual products from their catalogues to consumers. The service, introduced in mid-February, could be a game changer for brands with extensive product lines.

Facebook’s announcement described the new service: “Product ads offer businesses a number of ways to highlight different products on Facebook. Marketers can upload their product catalog and create campaigns targeting certain products to specific audiences, or let Facebook automatically deliver the most relevant products to people. Products can be shown in single- or multi-product ad units.”

The new service should take a lot of the guesswork and tedium out of how to reach the right audience at the right time for brands. However, brands must continue to raise the bar on creative presentation and engaging content. Does your brand’s creative stand out from the crowd? Contact us using the form to the right – we’d love to help!

Internet Marketing in San Diego | Jacob Tyler

Is Your Facebook Ad Relevant? With the Social Network’s New Scoring System, It’s Easy to Tell

More than one billion people use Facebook. Chances are, a large portion of your audience uses the ubiquitous social network too. Just about every brand has a Facebook page (or should), but with the rise of Facebook advertising, more brands are paying to get their product or service in front of the Facebook community. With built-in demographic and geographic options, as well as retargeting information gleaned from cookies, Facebook ads are a great way to reach a predetermined audience. However, in order to reach a large audience, brands must create relevant ads. Facebook is understandably concerned about flooding users’ feeds with promotional material. Users do not want to have to sift through multiple ads to find posts from friends and family. As a result, Facebook ad space can be relatively scarce. To handle the tidal wave of requests from marketers, Facebook ads operate on a bidding process. Advertisers can set bid prices on Cost Per Click (CPC) and Cost Per Mille (CPM) – the cost you pay per 1000 impressions. It’s not quite as random as it sounds; Facebook provides a suggested bid you’ll need in order to “win” the auction.

Of course, the amount of clicks and impressions you receive depends largely on how relevant your ad is. Targeting the correct audience for your products or services and creating an eye-catching design is key.  And starting this week, you’ll no longer have to guess about your ad’s relevance – because Facebook will now quantify it for you. Based on shares, clicks, likes and “hide” options, Facebook will provide advertisers with a score of 1-10 for an ad’s relevance. This score will not only help advertisers gauge their efforts, but will factor into whether or not a bid is accepted – and could even compensate for lower bids, making Facebook advertising less costly for more effective ads. The following article from Ad Age is a good primer on the new feature. http://adage.com/article/digital/facebook-starts-telling-brands-relevant-ads/297085/

Want to learn more about how Facebook advertising could fit into your brand strategy? Contact us using the form to the right!