How Branding Can Build Better Customer Value

How Branding Can Build Better Customer Value

Businesses, for your own survival, remember this: Customers today have more choices than ever before. Drop into any grocery store and you’ll have to decide between, at minimum, 12 different brands — not bags, but brands — of rice. So to distinguish yourself from all the other metaphorical bags of rice on the shelf, your branding needs to demonstrate a record of reliability. In a word, you have to show that your business builds customer value.

CV=(B-C)

See that equation up there? That’s a rough-and-ready definition of customer value: The benefit of a product minus the cost. You’ve just bought a bag of scrumptious basmati rice for $4. Are you satisfied with it? You are? Then bask in the glow of high customer value. That purchase is one tesserae of the mosaic known as “brand equity,” or the social value of a brand. Calculating brand equity can get tricky, because it’s not based entirely on market capitalization, but also on intangibles like dependability. Once people trust you, they may be willing to pay more for your product if they enjoy the perks of your branding. Some marketers argue that branding benefits customers in at least three ways: making their lives easier, moving or inspiring them, or reinforcing their beliefs and bottom lines. Let’s go over each one.

 

Ease and Convenience

No matter how glitzy your brand design gets, many successful companies still follow the same customer service principles as Mom and Pop: They solve problems. Need a credit card? Call Visa. Want a bassinet delivered? Log onto Amazon. Gotta write a content article about how branding builds customer value? Open your Macbook Air. 

Visa and Amazon and Apple have thrived in part because they provide “convenient customer service,” which is mostly a euphemism for easing people’s apprehensions or fears. Take a more visceral example: A tree branch falls on your roof and a home repair business removes it and patches up the damage before a hailstorm sets in. All that anxiety welling up inside you about replacing rotted wood and soaked furniture goes away, courtesy of this company. Afterwards, you’ll probably call them again — or even buy hammers and wood chippers from them, if they’re selling. Why, you ask? Because you trust their brand.

 

Inspiration and Identity

Brands don’t just fix problems for us. They also welcome us into the club. Remember the last time you went into the Mac store? You felt like you were entering a spaceship. Your floor was the Cloud. Everything looked like a vision from twenty years in the future. The glowing white layout enticed you — and your pocketbook. At a Mac store, you’re paying for a 27″ monitor with a desktop shot of Catalina Island, yes, but you’re also meshing your identity with the aura of simplicity and sophistication that you’re nimbused in. What’s the customer value of being enticed? Brand agencies will debate this point endlessly, but one could argue that, in Apple’s case, it currently amounts to $241 billion, making Apple a giant among other global tech giants today, with a near-perfect brand value rating of AAA.

 

Beliefs and Bottom Lines

Consumers have rewarded Apple with billions of their hard- (or otherwise-) earned dollars, in part because Apple enriches them right back. Your Macbook Air will cost you at least $1,000, but the ease with which it lets you work from anywhere or plug into LinkedIn communities will lead you to opportunities that recoup that initial fee in no time. Brands also typically find that they make more when they spend on side-projects that make their business look good. Take this page from Apple’s site: “How Apple Volunteers are Helping Transform Lives.” The more world-weary among us might point out that do-gooder companies give off a whiff of paradox, but this article does a convincing job highlighting how Apple employees help out at food banks or teach coding to high school students. The more Apple gives back, the better people feel about buying from them, especially when their outreach programs reinforce values that those consumers already hold.

A well-thought-out brand isn’t just a shinier logo on a bag of rice. Rather, it’s the culmination of all the research you’ve done on your customers — the surveys they filled out, the comments they left on Yelp!, the Google Analytics you pored over. Listen to what they’re saying. Track their spending patterns and adjust your pricing (if advisable). Segment off the clients you want to attract, then position your brand so that it speaks to them. A company without branding in today’s market has pretty much told their customers that they aren’t interested in providing value for them, which can get costly. After all, your very survival may depend on it.

How to Build Landing Pages that Convert

Not all landing pages are created equal. “Static page,” “destination page,” “lead capture page,” “single property page” — these are all names for the coveted landing page, which is a web page generally set up to promote an offer. The goal of said landing page is to lure visitors into the tractor-beam of your marketing strategy: First you get them in the sales funnel, then you guide them through the suite of services your business provides. Simple enough.

Except here’s the rub: Prospective clients can crash-land on a landing page and not “convert” — that is, act on the deal being advertised. The average conversion rate on a landing page is 2.35%. The top quarter of companies enjoy conversion rates north of 5%, while a rate higher than 11% is bragging rights. So how do you build landing pages that convert in the 5–11%+ range? That question has befuddled many a marketer and agency, but here are a few tips we’ve learned along the way.

Be Transparent

“Get them in the nose!” That’s an old newspaperman’s line about blasting the reader with the most important information in the first few sentences, and the same advice applies to landing pages. Figure out your core message and slap it in the header so your audience knows what the landing page wants them to do. Enter a raffle to win a truck, buy an all-inclusive trip to Kauai, take a virtual tour of a senior living community — whatever the conversion is, hone in on it and make it clear why your visitors are here in the first place. 

Show, Don’t Tell

Whatever you’re selling, show it. If you’re a vineyard, don’t just bullet out the perks of being a member. Include pictures of bottles of cab sauv and pebbled courtyards where you can get pleasantly snockered on those bottles. Feature testimonials from happy customers — but make sure they’re real (people catch on). Add in case studies, which fulfill much the same purpose. And, of course, you must connect with users on an emotional level. “Buy an all-inclusive trip to Kauai” is clear, but an effective landing page design will embed videos of waterfalls pouring through rainforest canopies or work in descriptions of whales singing beneath the waves.

Up Your CTA Game

Another reason you should remove clutter from landing pages is to make sure your CTA is easy to find. Place the CTA above the fold so your audience doesn’t have to unfurl the Dead Sea Scrolls just to get to it. Copywriters, this is not your moment to be clever. Visitors with vision impairments may be clicking around your site with a Screen Reader, which translates on-screen copy into speech. So to make CTAs accessible, keep them informative. 

What’s an accessible way to ask a visitor to subscribe to your newsletter? Something like “Subscribe to my newsletter.” If that sounds humdrum, that’s the point: Avoid addy-style puns that confuse the purpose of the page. And include no more than one or two CTAs. Remember, simplicity means sales.

Boost Your Cred

Landing pages often have forms that ask for a visitor’s name, email, and even credit card information. The more security you can provide, the more likely strangers will cough up the most important data in their lives. Especially if you’re a known quantity, trot out that logo — the Starbucks mermaid, for instance, will stamp considerable trustworthiness onto any landing page (a Starbucks landing page, of course). A data security badge also conveys that you’re legit. And go over your spelling with holy fervor. Nothing kills your cred quite like janky grammar.

Monitor and Optimize

The best landing pages buoy up to the top of Google searches because they’re optimized. To boost your page ranking, incorporate keywords into the headlines and body copy and the metadata in the back-end. Run A/B testing to gauge what’s working and what’s not. Let’s say Option A is performing at a conversion rate of 1%. Embed a new video (or shorten it if it’s over three minutes), swap out the headlines, mix and match the brand colors, and — boom! — you’ve got Option B, which now sports a conversion rate of 10%. Whatever the numbers are, keep tweaking the layout and settings till those numbers trend up, up, up.

Finally, consider adding in additional links or related content that redirect your audience to your larger website or blog. Connecting all your channels lets users extend their journey and find more information about what you do and how to contact you in case they want you to create a landing page for them that’s a cut above the rest.

When to Design a New Website

5 Signs That You Need a New Website Design

Fifteen seconds. According to some estimates, that’s how long the typical visitor spends on a website, which means your site should capture a user’s attention from the moment it pops up on their screen. In today’s market, a website is the hub of your digital identity, your company’s interface with the world, the genesis of client conversion and ROI. Simply put: You need a website. But how often should you hit refresh on that site and build a new one?

Businesses tend to redesign their web presence once every three years, for good reason: Trends adapt at such a quick clip that your site needs constant updates to stay relevant amid those trends. That doesn’t mean you should set a timer for three years and call a web design agency like Jacob Tyler as soon as the alarm goes off. Don’t get us wrong, we’d take that call — but we also know every company has its own goals, and the three-year mark may not be right for you. So in the meantime, keep in mind these telltale signs that you might be due for a site overhaul.

Your Bounce Rate Keeps Bouncing Up

A “bounce rate” is marketing-speak for the percentage of visitors that look at one page on your site before leaving — the digital equivalent of someone poking their head into your store and going, “Meh.” Use Google Analytics to track the number of visitors dropping by your site. If that number’s been dipping, your potential clientele might be telling you (or Meh-ing you) that your design is in need of a makeover. 

Your Business Model Has Changed

In site design, form follows function. Imagine you’re a personal trainer who wants the world to know you’re for hire. That business model is simple, so you may just need a brochure site to get your message out there. Now imagine you’ve grown into a global network that connects personal trainers to gyms. That business model is way more complex, so you’ll need to add new functionality to your site like a dashboard, a member login, a CMS that routs payment — the list goes on. Your business goals have evolved, so your site needs to evolve along with those goals.

Your Site’s Not Compatible on Mobile

Your current site may be a magnum opus of clever headlines, sumptuous layouts, A Beautiful Mind-caliber code, but if it doesn’t work on mobile, it’s mostly an invitation for users to seek services elsewhere. About half of all users scroll the web on their phones, so if they have to keep whirling their wrists around and squinting at their screens to check on when their pizza’s being delivered, they’ll probably order a 12” pepperoni through another restaurant’s payment portal. We can’t stress this enough: If your site isn’t compatible on mobile, you, dear reader, need a new site.

Your Site Doesn’t Match Your Brand

Another way to gauge if you need a new site is to ask yourself whether it matches your brand. Let’s say you sell caviar. The layout of your site should be simple and svelte (and maybe a tad salty). Now let’s say you’re in cryptocurrency, a field that’s only been around for a few decades. Consider redesigning frequently to reflect the real-time changes in your industry. With that said, some users dislike change as much as others delight in it. So know thy brand. And when you do decide to refresh that brand, make sure your colors, fonts, and voice stay consistent across your site, logo, social media, and marketing (omni)channels.

You’ve Violated the Three-Second Rule

Let’s face it: We’re all impatient. We want WiFi to always be available, the Chevy in front of us to realize the light’s green, and the website we’re on to load in a few seconds. A slow-loading site smacks of dial-up, a squall out of the ’90s, business lost and opportunities squandered. So if clients mention or visitors kvetch that your site takes more than three seconds to load — permit us a Jeff Foxworthyesque setup here — you might be ready for a new website.

It’s important to hire a web development company to audit your content types, research competitor analysis, customize UX, and make relentless love to their keyboards as they sling code for you. Whatever new website you’re envisioning, you can always set that timer and give Jacob Tyler a call. Or, you know, just check out our site.

2020 Website & ADA Compliance Common Asked Questions…

Web accessibility is the practice of ensuring there are no barriers that prevent interaction with, or access to, Websites by people with physical disabilities, situational disabilities, and socio-economic restrictions on bandwidth and speed. When sites are correctly designed, developed and edited, generally all users have equal access to information and functionality.

In 2020 Jacob Tyler, in partnership with AccessiBe, released our automated platform JADA in order to quickly assist our clients Website compliance issues.

Jacob-Tyler-ADA-Compliance-Screenshot

Below are our frequently asked platform questions. If you would like to learn more or receive a product demonstration, please reach out to Jeff Tompkins at jeff@jacobtyler.com

How do the disabled use the internet?

People with various disabilities have tools that help them interact with sites. For the blind, there are screen readers which allow them to hear the content on a webpage. For those with motor impairments, adjustments are made so they can navigate websites using only the TAB key or other special implementations. Other adjustments can be as simple as increasing the font-size or adjusting contrast. Our tool allows anyone with any disability to adjust the settings to their hearts’ content until they’re browsing in comfort.

Why do I have to be compliant?

Web accessibility compliance is a requirement that’s been set by the ADA title III and affirmed by the DOJ. Moreover, legal implications aside, people living with disabilities make up between 20-25% of the global population. This is an enormous market that shouldn’t be cut out of the internet age, and opening up your business to such a large new audience should be beneficial for all.

I tried checking your compliance/compliance via wave/lighthouse/etc and got a whole bunch of errors, why am I not compliant?

First of all, testing for accessibility compliance is done by an accessibility expert and is called an audit. Automated tests are nowhere near being accurate in general. Also, they evaluate your template’s accessibility, whereas JADA doesn’t work on your template. It works on the session.

Still, if you want to test your website by yourself with such tools while using JADA, you can try Wave’s Chrome extension or Google Lighthouse, as they also work on the session. You’ll need to turn on “Accessible Mode” because JADA won’t change anything to your site by default, only when asked to. Our system makes session-based adjustments, catered specifically to the person’s disability and needed adjustments.

Again, I must emphasize that this is not a proper way to check accessibility and these tools often even present false information in order to motivate you to purchase their  remediation solution.

In addition, to help you optimize the results using the aforementioned tools, simply look at the errors you are receiving, make adjustments using JADA accordingly, and then run the test again. Given that this is not the proper way to check, whatever result you receive with this method is the best we can do!

Do we need to put in Alt tags and ARIA labels manually?

No, absolutely not! Our AI technology is not only able to identify characters and words, but also to understand context and recognize images, so it’s capable of taking care of all these labels and tags automatically.

What if I already put ALTs or did accessibility work?

That’s great! If you’ve already made changes to make your site more accessible, such as adding ALT tags, our AI will not override your work, as we assume you’ve made those changes for a good reason.

Why is your service so inexpensive? Sounds too good to be true!

In the web accessibility market, most solutions require manual remediation, which entails lots of time and effort of skilled developers and accessibility experts and is very expensive. Our AI cuts out all of that cost by automating the entire analysis and remediation process.

How long from the time Jacob Tyler implements the code until I’m compliant?

This can take up to 48 hours; you’ll see the interface immediately after installation and that solves about 30% of the requirements, but you won’t be fully compliant until up to 48 hours later when you also receive your statement of accessibility that doubles as a certificate of performance. You’ll receive that statement directly to your registered email at the moment you become compliant.

Is there anything that’s not included in the price?

There is one exception to our solution.  JADA remediates everything in your codebase, but there are certain elements that aren’t included in the code, like PDFs, videos, and documents (word, excel, ppt) so JADA can’t reach them. Nevertheless, if you have such elements on your site we do offer manual remediation for them, just like other manual services.

Can I have all my subdomains under one subscription/how do you handle subdomains?

We license every domain and subdomain separately. You can have several subdomains under one account, but you need a separate subscription per subdomain. If you have 10 or more subdomains, contact your partnerships manager to understand how best to handle this.

How do you compare to manual entry to your service?

Our competitors have fine solutions, but most provide a manual service. JADA is the only completely automated solution on the market providing full compliance with the WCAG 2.1. Manual remediation is a long process and requires the employment of skilled developers, which is very expensive and doesn’t include the necessary ongoing maintenance. JADA, on the other hand, was developed to be affordable and even scans sites every 24 hours in order to maintain compliance at all times.

Do you indemnify?

In the United States, anyone can be sued for any reason. We cannot prevent someone from suing you, nor can we indemnify you. We do have an intricate process through which we protect thousands of clients from litigation. Would you like me to explain it? Once you have installed JADA, your site will display an accessibility icon, which heads off 90%+ of lawsuits at the pass. If and when someone does approach you with a lawsuit or demand letter, our Accessibility Statement explains the changes that have been made to ensure your site is accessible. This statement can be sent to any legal entity or anyone else who needs clarification on the accessibility level of your site. Finally, in the rare instance that a legal entity has a specific complaint about your site, we have an effective process to handle these, called the Litigation Support Package.

What are the relationships between WCAG, ADA, Section 508 etc? What do I have to abide by?

The W3C (World Wide Web Consortium) issued the WCAG (Web Content Accessibility Guidelines). Thereafter, several governments adopted these guidelines into their legislations. Section 508 refers to public companies and government agencies, and directly references the WCAG as the accepted standard in the industry. ADA Title III is relevant for the private sector and refers to accessibility of public spaces. In 2018, the DOJ ruled that websites constitute public accommodations and are required to be equally accessible to people with disabilities. As a result, rulings have consistently cited the WCAG as the accepted standard in the industry. Therefore, if you abide by the WCAG you’re as compliant as possible.

I want more information on those laws, tell me more!

I will start in chronological order so you get a proper understanding of the chronological events that have led to web accessibility:  ADA – The Americans with disabilities act became law in 1990 and protects people with disabilities against discrimination.  Title III of the ADA refers to accessibility of public accommodations such as stores, restaurants, Hotels, etc..  Section 508 is part of the Rehabilitation Act and was passed in 1998. It requires federal agencies to develop, procure, and use information and communications technology that is accessible to people with disabilities.  W3C is the World Wide Web Consortium that developed the WCAG. WCAG 1.0 2.0 2.1 – The web content accessibility guidelines were initially released in 1999, but it wasn’t until 2018 that the DOJ regarded websites as public accommodations. This, in turn, expedited the process of governments adopting the WCAG as the standard to make websites accessible. There are 3 levels of accessibility stated in the WCAG – A, AA, AAA The WCAG 2.1 considers AA as the standard of an accessible website.

How can you prove we’re compliant, do you do an audit?

Our technology scans your entire website for problems and remediates them on the spot. We provide each website using JADA with a Statement of Accessibility that doubles as a certificate of performance and describes all the adjustment made to the site. We also use JADA ACE, our Automated Compliance Expert, to perform a full scan and 15-page downloadable pdf report.

If I get sued, what do you do to help?

If a licensee receives a demand letter and contacts us for assistance, we go through the following process. First, we perform a compliance audit along with two scans: aCe and WAVE. We use two scans because aCe is our own, so a third-party scanner concurring with our results is an added assurance. We will then provide our Accessibility Statement, along with our Suggested Response (a form letter we have used to great effect). We will include with this your Purchase Invoice, a Compliance Overview (to explain to the other party how our tool functions and so on), and a Failures Request Master. The Failures Request Master is a spreadsheet in which a complainant can log and document specific perceived accessibility failures or holes and request review of them. In the vast majority of cases, our licensees do not even receive a response to the Suggested Response.

Do you provide an itemized list or dashboard of accessibility where I can track everything on my site to see if it’s accessible?

We have our own scanner, called ACE (the Automated Compliance Expert) which provides 15-page PDF accessibility reports with relevant code snippets showing accessible and inaccessible elements.

Why can’t you ensure 100% compliance with your solution?

In the vast majority of cases, JADA functions perfectly from the moment of installation. In far less than 1% of cases, coding errors on a site’s source could cause the AI engines to misidentify or not identify various elements, which could lead to accessibility holes. As JADA has no ability to change a site’s source code, it would not be able to correct for this error. That error would, however pop up on an aCe scan, which would inform the site owner of the relevant issue.

Does JADA work on any CMS/system/website?

Yes, JADA can function on any domain capable of accepting Javascript code.

How Do I Check My Site’s Accessibility Level?

While you can of course check sites manually, we have developed a state-of-the-art Automated Compliance Expert, JADA ACE, to check everything in seconds. Just go to ace.accessibe.com and enter the domain you’d like to test in the search bar. You’ll see a full report ready in seconds that will be immediately available as a PDF via email.

What Is A Screen Reader?

A screen reader is a device or piece of software used by people with severe visual impairments or blindness to interact with a computer. Because screen reader users cannot effectively see, the screen reader is designed to “read out” the contents of a website so that they can use it. Some screen readers are physical devices that display the content of a website as braille text, while others are only software and verbally communicate content to the user. Screen readers generally need to be active from the moment the user has activated their computer, because they simply would not be able to operate the computer with a mouse for obvious reasons. While the vast majority of screen reader users are those with either no vision or impaired vision, screen readers are also important for the illiterate and people with certain learning and cognitive disabilities. An example of this would be someone with severe dyslexia who has trouble reading.

How does your AI work?

Our AI scans your entire website and compares its components, widgets, structures and user behavior to thousands of other sites already using our solution. Then, it finds out each and every element’s role. For example, It’ll understand your menus, dropdowns, popups, forms, validations, and all other aspects. Next, it will apply and modify your website’s behavior and HTML code on the fly, when users turn “Accessible Mode” on. It even scans all the images on your site and takes them through object recognition, as well as OCR processes in order to provide ALT tags to the images.

What is the advantage of using JADA’s technology vs. manual remediation?

There are many. A few of the big advantages are: analysis and re-remediation every 24 hours so you always stay compliant, no manual work from the customer side, no need to compromise the site UI or design, websites can be made fully accessible in 48 hours, we provide you with a certification of performance, and of course pricing is significantly more reasonable. How can I be sure your technology will remain compliant, do you check for bugs and update regularly?

We are constantly reviewing the latest updates in regards to web accessibility and implementing them to ensure our clients remain compliant. In addition, our AI rescans each website every 24 hours to keep current with any updates to the site!

Do you collect any data/affect GDPR?

What about GA (google analytics) data? We do not collect any data that would affect your GDPR compliance.

How do you handle i-Frames? If i have content coming from elsewhere can you remediate it?

Because i-frames are not actually code belonging to the domain that JADA is installed on,  JADA cannot affect them.

That being said, it is our understanding that it is the responsibility of the owner of the original content the i-frame draws from to make it compliant.

If you have content that is i-framed out on other domains, and JADA is installed in your code, your i-frame will be accessible.

Will your tool slow down my website or affect the regular UI/UX at all?

No, JADA is a session-based tool that adjusts the website on the fly after it’s been fully loaded and rendered. There will be no difference in browsing experience for someone who has not activated any accessibility features.

Do you affect our codebase at all?

No, there’s just a single line of JS code that needs to be implemented in the body of the site, that’s all.

Do you use Cookies?

No, we use local storage that is on the user side, not the server side, which enables us to function without affecting GDPR or storing any user data.

What is Local Storage Local storage is the storage of data on a user’s browser, so as not to transmit personal data.

Can JADA work on a password-protected site?

Yes, JADA works on the session therefore it can work on anything the user has access to. We have what is called a “lazy process” that is deployed after the user enters the password-protected section.

What’s the company policy in terms of data security?

We take data security very seriously, our infrastructure is in San Francisco and managed by Digital Ocean, we have an entire DevOps team dedicated to this issue. On a regular basis, they make attempts to hack the system and otherwise test it in order to ensure the highest level of ongoing security.

How do you trigger accessibility on Mobile Devices?

Just like having a screen reader for a website, a blind person uses assistive technology on their phone at all times. In order to listen to an announcement of a highlighted feature, the user taps one time. To activate that feature the user taps twice. When navigating through a website using a keyboard, the user will use TAB to move forward and Shift + TAB to move backwards throughout the page. For a touchscreen device a user will swipe right to navigate forwards and swipe left to navigate backwards. When using a website that has JADA, you immediately get an announcement to the assistive technology software stating that this website has accessibility adjustments. The user will swipe right and then tap twice in order to activate the screen reader adjustments.

What is an Alt Attribute and why does it matter for accessibility?

An alt attribute is text meant to be displayed in place of media, usually an image. The text is meant to explain or describe the image in the case that it cannot be properly rendered, or in the case of people using screen readers. Without alt attributes, images would not have any text describing them and people might just be told by a screen reader that they are navigating past an image, with no description. This is of course not acceptable, and part of why alt attributes are so important.

What are ARIA labels and why do they matter for accessibility?

ARIA labels are important for accessibility purposes because they label otherwise anonymous html elements. For instance, most people would think there’s no need to label a Facebook or Instagram link/icon because the shape is universally recognizable. That may be true for people who can see. For those who cannot, ARIA labels are needed to describe these icons and elements via a screen reader.

What Laws Do I Need To Comply With?

The ADA, the Rehabilitation Act and other laws exist in the United States to protect the rights of people with disabilities. While there has been debate in recent years as to specific statutes and whether they can be applied to websites, this was all clarified as of 2018 by the Department of Justice (DOJ).

While Section 508 of the Rehabilitation Act states that websites must be accessible according to the WCAG, it only applies to government agencies and the large public corporations that work with them. The WCAG, or Web Content Accessibility Guidelines, are developed by the World Wide Web Consortium (W3C) and are the only internationally recognized set of guidelines for web accessibility. The ADA, however, did not say anything at all about websites, and so people began filing suits related to web accessibility because it was clearly in the spirit of the law, but not the text, that websites should be accessible.

After thousands of these suits had been filed, the DOJ had to make a ruling on the issue. The DOJ stated then that all business websites are considered “places of public accommodations” and therefore must be made accessible to people with disabilities. It’s no different in principle from handicapped parking spaces and restrooms.

While the ADA still doesn’t have WCAG guidelines written into the text explicitly, every US court ruling on this issue, and every plaintiff bringing web accessibility complaints, ask for remediation based on the WCAG.

Outside the United States, there are laws ranging from AODA in Canada to EN 301549 in the EU that stipulate WCAG compliance in order to provide web accessibility. WCAG compliance at the AA level or higher is the best way to ensure that all people regardless of disability can use your website.

Browser Compatibility?

JADA functions with no problems on all modern browsers. You can feel free to use Safari, Firefox, Chrome or any other browser you’d like.

How to Do a Competitive Analysis

Jacob Tyler’s own Maddie Bishop, Senior Brand and Communications Strategist was recently featured in a Small Business Trends article written by Rob Starr. Please check it out below.

Sizing up your competitors is a big part of small business success. In a nutshell, that’s what a competitive analysis is all about. This research will help you understand the strengths and weaknesses of direct competitors. Doing this kind of competitive research will give you a leg up in your target market.

This article will cover some of the boxes you’ll need to check to do a thorough competitive analysis.

What is a Competitive Analysis?

A competitive analysis is the assessment and study of your competitors. By identifying a competitor’s strengths and weaknesses, you can improve your small business efforts. There are quite a few different areas covered. These look at aspects like marketing strategies and target markets. They also cover digital aspects like social media. Usually, there is also a strong content section.

It’s important to take the time to plan one of these carefully. They can supply a road map for where your business can improve. Competitive analysis can also point out market weaknesses you can capitalize on.

Why Do a Competitive Analysis?

There are some big benefits to this kind of competitive analysis. Read on to find out how your small business can stay on top of your market share with one.

Alex Azoury, Founder & CEO, Home Grounds, offers up some other insights on why an analysis like this is important.

“There are two good reasons for one of these,” he writes. ” If you haven’t started your business analysis gives you a clear insight into the demand for your product or service. It makes you think about how to differentiate yourself in the market.”

The other reason has a lot to do with getting a handle on other competitors. Azoury explains.

“For an existing business, you must stay informed about your competitors’ marketing campaigns and activity online. Figure out whether you could exploit gaps in their strategy. Use the analysis to measure yourself against the same criteria. Then take an objective look at your business to find areas for improvement.”

How to Do a Competitive Analysis

The idea sounds simple. However, putting together an analysis template that works is a little more complicated. There are several steps you need to go through. You can use these to get a better understanding of your target market. You might be an established business or start-up. Either way, putting this data together gives you an accurate picture of what your competitors are up to.

There are other advantages. It can help you pivot in the marketplace and fill in any gaps. These analyses are also useful for deciding when to develop new products and services. Or they can help you decide when to cancel ones that aren’t working.

Here are some boxes to check for accurate competitor analysis.

1. Use The Web

Getting started with your competitor analysis means getting off on the right foot. Start on the Internet with the search engine you’re most comfortable with. That’s where you’ll find most of the competitor business information you need. However, the starting point might be different than what you’d expect. Instead of searching for a competitor’s name, you can start with your business name.

Google will supply a list of other business competitor names. That’s a good place to start your analysis. The Google search engine results page (SERP) will display a knowledge panel on the right. Check out the bottom. That’s where you will find the names of competitors. Keep in mind that it’s a mix of the three different kinds of competitors. However, it gives you a jumping-off point for your analysis.

Here’s another trick you can use to find more information for your competitor analysis. Try using a keyword that’s related to your business. If you make a list of these and keyword phrases, you can plug them into any search engine and get a list of competitors.

Corinne McCarthy is an SEO & Online PR Specialist with Web Talent Marketing, has some other suggestions.

“Use third-party tools (such as SEMRush.com or Ahrefs.com) to find keyword data on your competitor,” she writes. “It’s helpful to export the keyword data in an Excel file. SpyFu is great for looking at competitors’ paid keywords.”

It’s important to take a look at how your competitors are using search engine optimization. Google Analytics is a great tool to be able to engage in how any competitor is using SEO.

Mia Ballan is the Founder, of Money-Minded Millennial, and she provides some added advice.

“Make sure the competitor you choose is closely related to what you do. To check that they’re an authoritative source, you can use measures like Moz Domain Authority,” she writes. “There should be clues on their website that tell you that they’re legit (years in business, customer reviews, etc).

Finally, there’ s no point in taking notes from a competitor that isn’t successful. Check their website rankings, the quality of their content, and industry awards to confirm that you want to follow their lead.”

2. Put Together a List of Your Competitors

First things first as they say. If you want to know how the competitors in your market are working, you’ll need to know who they are. That’s why the first step is to put together a list of competitors. You may think you already have a good idea. But you need to consider the following to make sure you consider all your competitors

Like the different kinds your business needs to deal with. There are direct and indirect competitors. Understanding the differences between the two can help you put together a good competitive analysis.

 

Direct Competitors

These are the folks that are selling the same goods and services as you. Either directly in the same geographical area or in the same online space. Essentially, you and your direct competitors are offering exactly the same thing.

Follow this link for some examples in the wireless market. You’ll see that Verizon and Sprint compete directly with T mobile and quite a few others. That should give you an idea about how to put together this part of the competitive analysis.

Azoury has some excellent suggestions.

“Set up a tool to record the information you find. I prefer a spreadsheet, but a table works too,” he writes.

Next, he says you need to enter the names of your main competitors across the top. He suggests three names. Be aware that your competitors may not be who you think. Start with the competitors you compete with directly.

“They’re the ones with very similar products or services who are targeting the same audience demographic or customer persona.”

The left-hand side of the sheet should have the following: He lists the following:
  • A summary of what you know presently. Use any search engine to get this information from their website. Social media sites can be helpful too. Look for their tagline, unique value proposition and anything highlighting strengths/ weaknesses. Don’t leave any detail out like the email address.
  • Target audience. Who are they targeting? One example might be men between 30-50 who purchase custom-tailored suits.
  • Products or services – what are they offering?
  • General marketing strategy – This is an important part of the competitive analysis you’re putting together. Find out what kind of content they’re using.
  • Online marketing strategy – How do they promote themselves? Note your observations about their website and social media accounts. How do they generate traffic and leads, what do they post, do they have reviews or testimonials? Unearth the content strategy.
  • Strengths – Look for good content like great product descriptions, a valuable free resource, professional images.
  • Weaknesses – Do they respond to complaints? Is the business hard to contact? Things like poor site navigation work against any marketing efforts.
  • Competitive advantage – Do these competitors manufacture their own products? What kind of media coverage do they get? What about free resources?

Here’s another helpful piece of advice about how a competitive analysis like this works. If you’re working on your brand, you should only focus on these types of competitors. Find out if their content marketing efforts include a blog. Take a look at their social media to see what they focus on. The chances are you can tweak the content templates they are using for your product or services. A lot of this information is on competitors’ websites.

Indirect Competitors

These are businesses that sell goods and services that are similar in the same market. The idea here is you and your competitor might appeal to the same target audience. If you sell shoes, and company B sells boots, they could be considered an indirect competitor.

These folks are important because they sell different products to the same niche market. Paying attention to how they use marketing can help you out with your content. Working through the content marketing these companies use can give you insights into new markets.

Some people think these competitors can actually make excellent partners. Here’s an example. If you sell curling irons you look for a business selling hair care products. Staying competitive at the same time means looking to see if these competitors are scaling up or down.

Tertiary Competitors

These folks are at the bottom of the list. Why? Because they don’t pose an immediate threat to your product or service. However, they do offer something different that might be considered a replacement. A proper competitor analysis here could include the local ice cream shop if you sell doughnuts. That kind of business could change marketing strategies quickly and include similar products.

Deciding which area the competition falls into depends on your individual company. For example, if you sell hammers and nails, it won’t be hard to categorize the competition. That won’t be the case for a software company with different features and plans.

3. Compare Marketing Strategies

Taking a look at your competitors’ marketing strategy is an important step. There are a few things that go into a complete competitor analysis. Remember, this part of the analysis is content-based. Take a look at several different factors including how many blogs competitors are using.

McCarthy has some more advice on looking at your competitors’ marketing.

“Look at the content on your competitor’s website. Focus on key pages like the homepage and service or product pages. Analyze the headings and look for keywords in the page copy. Evaluate the tone, style, and length. Compare to your own website content. ”

“Don’t underestimate website speed,” she writes. “Use Google’s PageSpeed Insights to see how fast your competitor’s website loads compared to yours’. Make sure you aren’t losing potential customers due to a slow website.”

4. Compare Websites

Any good competitor analysis needs to consider what the other business is doing online. You can get some good information from the content on their website. Social media is important too ( see below) but the website is a treasure trove of good info on your competitors.

There’s a whole industry that can help here.

Still, there’s some good information that you can get for your competitor analysis from the website.

  • It might start a little like detective work at first. Even if you only get one email address to an employee or customer, you can get some information to follow.
  • The website can give you some information about webinars and other social media events. These can be helpful to learn more about competitors’ business.
  • The website is a great place to get links to interviews competitors have done in the media.

There are several things that you should consider here. For example, what tone does your competitor use on their homepage? Take note of the images they use. It’s also a good idea to focus on name email of any clients found in testimonials.

5. Compare Social Media

Social media is an important part of understanding what competitors are up to. Important information like how people are talking about that competitor is here. Here are a few boxes you should check to get the most from your competitor’s social media channels.

Take a look at who they are talking to and interacting with. That gives you a reinforced idea of the target market. Take a look at the platforms that are working for your competitors. Not all social media channels work for all small businesses.

For example, YouTube is an excellent social media channel if your goods and services need assembly and explaining. Checking out other platforms like Instagram makes sense. You’ll want to take a look at the language your competitors use on other platforms like Facebook.

Check out how a competitor’s business uses influencers. Make sure to gauge the emotional content of the posts for each social media channel. Don’t forget to check out any LinkedIn channels. The content found there usually tells you something about B2B marketing.

6. Consider Pricing

There are lots of areas to cover. While some look at social aspects like content, others look at figures like pricing. If you are comparing your pricing to the competition, there are a few things to consider. It’s all pretty straightforward if your goods and services are similar. Start adding on features like those with software, and things can become more complex.

The first step here is to benchmark your prices against the competition. You might be able to get some numbers off the website. If not, you’ll need to dig down a little deeper. Try looking for name email info from testimonials to contact.

If you have direct competition selling at the same prices, you can drop your price to increase sales. Dropping your price can force competitors to innovate in order to reduce costs and keep pace.

7. Use a SWOT Analysis

After you’ve gathered up the data you need, your business needs to put everything together. That’s where a competitor SWOT analysis comes in handy. The word is an acronym. It stands for Strengths, Weaknesses, Opportunities and Threats. These are flexible. They can be built to analyze your own business or that of your competition. Some companies use them as a baseline. The analysis points to their own company and gives them a starting point for the competitor analysis

There are many advantages. One big one is businesses can see areas to take advantage of in the market through their competitors using SWOT analysis.

Ty Stewart, CEO & President of Simple Life Insure, adds a reason for using these .

“The best tip I have to perform a successful competitive analysis is always to have a specific end goal in mind,” he writes. “Without that fixed, concise purpose fueling an analysis, you’ll end up with a whole lot of data but little direction to run with it. ”

He says you can shape findings by having a specific question or project that competitive analysis answers. That way you’ll get a lot more from the work.  These SWOT analysis tools can help.

Competitive Analysis Template

Being able to corral all this information together in a template is good. There is some flexibility here. However, a good template will have all of the following content.

  • Revenue – The clearest path is checking the website of the competition, or look for press releases.
  • The Target Market – Look through the content on social media platforms.
  • What makes their products different and unique.
  • The number of employees.
  • Their products and services with pricing.
  • The marketing strategies they use.
  • The social channels and websites they operate in.
  • Content on the history of the company.

Here are a few tips on getting a competitive analysis template. Looking for an online worksheet is a good idea. But you’ll need to be careful to make sure it has all the categories you want. There are some industry leaders offering them, like Shopify.

If you’re making your own, don’t forget to include sections for social media and website content. You won’t be able to get an accurate analysis without considering digital marketing.

Conclusion

Understanding what a competitor is doing can help your business to succeed. That’s what a good competitive analysis is all about.

Mia Ballan the Founder of Money-Minded Millennial, provides a good definition.

“The key to performing an effective competitor analysis is to choose the right competitors. The criteria you should look out for are: 1) are they relevant 2) authoritative and 3) successful,” she writes.

Maddie Bishop, Senior Brand & Communications Strategist at Jacob Tyler, has the last word:

“The best competitive analysis research is not only interesting but useful. It should offer an insight into how your brand can grow, pivot, or innovate within and beyond its marketplace.”

Before you start, Bishop says, you need to ask three questions. Here is the list Bishop supplies.

Define what you need to learn. Do you just need an overview of the market, or are you looking to see how you can dominate it?

Decide who your competitors actually are. It may not be as obvious as you think. Are they the leaders in your market? Those making a similar product or offering a similar service? Or, those who have made a strategic move you aspire to?

Question whether you really need a traditional competitive analysis.  It’s unlikely you could achieve market-leading success simply by copying their tactics. Of course, sometimes you just need an overview of where you stand. But if you’re trying to inform your next strategic move, there might be a better way. Perhaps you could actually learn more from some thoughtfully chosen category case studies?

Remember there are several things that a good competitive analysis should do. First and foremost it should identify gaps in any marketplace.

A good analysis can also be the first step in developing brand-new products and services. Done right, it also helps to identify important market trends. In the end, it is designed to help you sell and market your products and services more effectively.

 

The Top Digital Marketing Companies of 2020, According to DesignRush

Digital marketing agencies help drive business results in the form of conversions, web traffic and retention rates. DesignRush identified 2020’s best digital marketing agencies that provide services in digital advertising, website analytics, SEO, content marketing, social media and more.

Below is the list in alphabetical order.

NEW YORK (PRWEB) MAY 29, 2020

Digital marketing agencies help drive business results in the form of conversions, web traffic and retention rates.

DesignRush, a B2B marketplace connecting brands with agencies, determined the top digital marketing companies of 2020 that provide a range of services to help brands with digital advertising, website analytics, SEO, content marketing, social media and more.

The top digital marketing companies of 2020 are:

1. Altitude Internet – altitude-internet.co.uk
Expertise: Social Media Marketing, Content Marketing and Copywriting, SEO and more

2. Anderson Collaborative – andersoncollaborative.com
Expertise: Integrated Marketing, PPC, Consulting and more

3. Become Digital Today – becomedigitaltoday.com
Expertise: Social Media Marketing, Video Marketing, Branding and more

4. Brand You Development & Coaching Limited – brandyou.ie
Expertise: Email Marketing, PPC, SEO and more

5. Brandsensations | Inbound Marketing Strategies – brandsensations.com
Expertise: Social Media Marketing, Content Marketing and Copywriting, Email Marketing and more

6. Brandtellers Studio, Lda – brandtellers.com
Expertise: Social Media Marketing, Integrated Marketing, Content Marketing and Copywriting and more

7. CedCommerce – cedcommerce.com
Expertise: Email Marketing, Video Marketing, PPC and more

8. Codedesign – codedesign.org
Expertise: Social Media Marketing, Content Marketing and Copywriting, Email Marketing and more

9. Comrade Web Agency – comradeweb.com
Expertise: Integrated Marketing, SEO, PPC and more

10. Cyclone Social – cyclonesocial.com
Expertise: Social Media Marketing, Integrated Marketing, Content Marketing and Copywriting and more

11. Dgmark Agency – dgmarkagency.com
Expertise: Social Media Marketing, SEO, PPC and more

12. DIAP Media – diapmedia.com
Expertise: SEO, PPC, Content Marketing and Copywriting and more

13. Digit Bazar IT Solutions Private Limited – digitbazar.com
Expertise: Social Media Marketing, SEO, PPC and more

14. Divergent Creative – divergentcreativegroup.com
Expertise: Integrated Marketing, Content Marketing and Copywriting, Email Marketing and more

15. Dobies Health Marketing – dobies.com
Expertise: Social Media Marketing, Video Marketing, Content Marketing and Copywriting and more

16. Double Up Digital – doubleup.digital
Expertise: Content Marketing and Copywriting, PPC, Marketing Analytics and Big Data and more

17. EloQ Communications – eloqasia.com
Expertise: Social Media Marketing, Integrated Marketing, Content Marketing and Copywriting and more

18. ForeFront Web – forefrontweb.com
Expertise: Social Media Marketing, Content Marketing and Copywriting, PPC and more

19. GB-Agency – gb.agency
Expertise: Social Media Marketing, Email Marketing, Branding and more

20. Get The Clicks – gettheclicks.com
Expertise: Consulting, PPC, SEO and more

21. Hedges & Company – hedgescompany.com
Expertise: Social Media Marketing, Content Marketing and Copywriting, Email Marketing and more

22. HMG Creative – hmgcreative.com
Expertise: Social Media Marketing, Email Marketing, PPC and more

23. Jacob Tyler Brand & Digital Agency – jacobtyler.com
Expertise: Strategic Marketing, Social Media Marketing, SEO and more

24. JRB Team – jrbteam.com
Expertise: Social Media Marketing, Email and Marketing Automation, Inbound Marketing and more

25. Landis Communications Inc – landispr.com
Expertise: Social Media Marketing, Integrated Marketing, Content Marketing and Copywriting and more

26. Launch Digital – launchscotland.com
Expertise: Social Media Marketing, Branding, SEO and more

27. Markitects Inc. – markitects.com
Expertise: Social Media Marketing, Email Marketing, SEO and more

28. Martal Group – martal.ca
Expertise: Integrated Marketing, Content Marketing and Copywriting, Email Marketing and more

29. Matrix PR – matrixdubai.com
Expertise: Social Media Marketing, Content Marketing and Copywriting, PPC and more

30. Milia Marketing – miliamarketing.com
Expertise: Social Media Marketing, SEO, PPC and more

31. MONSOON Digital Marketing – monsoon.agency
Expertise: Social Media Marketing, Integrated Marketing, Email and Marketing Automation and more

32. Mystique Brand Communications – mystique.ca
Expertise: Integrated Marketing, Email Marketing, SEO and more

33. Osmond Marketing – osmondmarketing.com
Expertise: Integrated Marketing, Content Marketing and Copywriting, Public Relations and more

34. Penny Marketing – apennymarketing.com
Expertise: Social Media Marketing, Video Marketing, Content Marketing and Copywriting and more

35. Planned Growth – plannedgrowth.com
Expertise: Social Media Marketing, Content Marketing and Copywriting, Email Marketing and more

36. RadiantBrands – radiantbrands.com
Expertise: Content Marketing and Copywriting, SEO, Consulting and more

37. Seo and Marketing PTY – seoandmarketingpty.com
Expertise: Social Media Marketing, Email Marketing, PPC and more

38. TAGETMedia – tagetmedia.com
Expertise: Social Media Marketing, Video Marketing, Content Marketing and Copywriting and more

39. The Creative Exchange – thecreativeexchange.co
Expertise: Social Media Marketing, PPC, Amazon Marketing and more

40. Toast Studio – gotoast.ca
Expertise: Social Media Marketing, Content Marketing and Copywriting, Email Marketing and more

41. Trevelino/Keller – trevelinokeller.com
Expertise: Social Media Marketing, PPC, Email Marketing and more

42. Ultimate SEO LLC – ultimateseo.org
Expertise: SEO, Content Marketing and Copywriting, IT Services and Networking and more

43. V12 Marketing – v12marketing.com
Expertise: Inbound Marketing, SEO, Public Relations and more

44. Wirefox Design Agency Birmingham – wirefox.co.uk
Expertise: Social Media Marketing, SEO, Consulting and more

Brands can explore the top digital marketing agencies by location, size, average hourly rate and portfolio on DesignRush.

About DesignRush: DesignRush.com is a B2B marketplace connecting brands with agencies. DesignRush features the top agencies around the world, including the best Digital Agencies, Logo Design, Branding, Digital Marketing, Website Design, eCommerce Web Design Companies and more.

Getting back to Normal(ish)

If you squint hard enough, you can see a faint light at the end of the tunnel. The pandemic crisis hasn’t gone away, but we are slowly inching back towards a normal life. There are signs everywhere. Recently, the beaches in San Diego opened for exercise, swimming and surfing. And today, restaurants and retail have been given the green light to open, under certain restrictions. All of this is good news, because all of us are desperate for a sense of normalcy right now—and more importantly, our small businesses need to open so that they can survive.

At Jacob Tyler, we have a positive outlook on the future. We’ve been lucky enough to stay busy during this time, and we are determined to help those businesses who have been hit hard by the lockdowns bounce back. Whether they’re our clients or businesses we patronize personally, we want to see everyone stay safe, and succeed. But selfishly, we’d also like to see our friends and family in person again, and see our cover model, Svetlana, who can’t visit the states due to the travel ban. We will do all of these things, and hopefully soon.

That being said, we’ve made the most of the current situation by having fun and working our butts off. We hoped you enjoyed our COVID Quarantine magazine covers. We had fun making them as a little creative release. This will be our final issue, but not our final message. We’re still here, and ready to help whenever your business needs us. For now, though, we’re taking a break and closing our offices Friday for a four-day weekend. Have a happy Memorial Day friends.

Model: Svetlana Mit – Jacob Tyler Graphic Designer

Things We’ve Learned To Live Without.

Things We’ve Learned To Live Without.

We’ve just finished up week seven in quarantine and the abnormal is starting to become normal, for better or worse. It’s amazing what you can live without when you’re forced to live without it. Of course, some things are tougher than others. The widespread destruction of livelihoods is hard to reckon with, but we’re taking a positive outlook that the economy will snap back into place soon. We’ve seen it with many of our clients who continue to push forward during this time. The little things, though—the minor inconveniences—are becoming normal. Here are the things we’ve learned to live without at Jacob Tyler.

Haircuts

Long hair is officially en vogue. Because, you know, there’s nowhere to get a haircut. While some brave souls have turned to their spouses or roommates for an amateur trim, most of us are just letting it flow—especially our cover model, Christina Malave.  Growing your hair out can be freeing, and now is a great time to give it a try. Because you pretty much have to.

In-Person Meetings 

Memba those? While the Jacob Tyler team was already well-versed in videoconferencing (we have been conducting most of our client meetings that way for a few years), we’ve further proved the concept during quarantine. The benefits of video conferencing are many, and it’s great to see our clients and others get accustomed to this form of communication. We expect to see a monumental increase in the use of videoconferencing going forward—and we think that’s a good thing. Of course, we do miss seeing people in person. We’re hoping we can get together soon.

Dining Out

We miss going out to restaurants. There’s no two ways about it. But we’ve also learned the value of take out, grocery shopping, and eating at home. Whether we’re cooking our own food or ordering from a local restaurant, eating at home has a certain comfort to it that we’re enjoying… and best of all with our family! Most of us, anyway.

Gasoline

Gas is dirt cheap right now. Well, dirt cheap for California. Normally, we’d be excited about this, but we don’t really drive anywhere so it’s not helping. Here’s to hoping the prices stay down when the driving starts up.

The Beach

This one has been tough. We’re a San Diego agency with a San Diego attitude, and the beach is part of who we are. Being locked out of our favorite place has not been pleasant, but thankfully that part of the lockdown has mostly ended. We’re now able to surf, run and walk on the beach in America’s Finest City.

Good Commercials

We’ve all seen the big brand commercials during this time. They’re heartfelt, emotional and…boring. After five largely identical commercials from different brands in a row, it gets to be a bit much. That being said, we realize that agencies and brands have very little resources for new commercials, so they are relying on existing b-roll and voice overs to make themselves heard during the pandemic. We’re looking forward to the return of creative and funny commercials, hopefully soon.

– The JT Team

 

Model: Christina Malave: Jacob Tyler Senior Account Strategist

The Jacob Tyler Mother’s Day Quarantine Gift Guide.

The Jacob Tyler Mother’s Day Quarantine Gift Guide.

It’s Mother’s Day again, which means you’re probably struggling to find the perfect gift for your mom. Aside from a card and flowers, finding the right gift can be difficult—especially during a pandemic. But fear not, we’ve put together a helpful quarantine gift guide that will maybe help you find the right gift. Maybe not. Probably not, actually. But a few ideas can’t hurt. Here we go.

Do a Drive By

Nothing says “I love you mom” like rolling up the street slowly to her house and surprising her with a visit! The drive by has become all the rage for kids’ birthdays during quarantine. It’s time to involve mom too. The hardest part of being in lockdown is not being physically close to those important to you. You may not be able to give mom a hug, but she will surely appreciate seeing you in person, rather than on that Zoom meeting she can’t really figure out.

Send Her a Picture Book 

If your mom can’t be with you, you can still involve her in your life through photographs. And with apps like Chatbooks, you can automatically create photobooks that will be printed and delivered to your mom. While we haven’t used Chatbooks, we love their ads so we’re already sold.
Teach Her How to Use Video Conferencing Technology

If your mom is as technology impaired as some of ours are, Mother’s Day is a great time to teach her to use video conferencing tech. Whether it’s Zoom, Facetime or any other of the technologies that have become “essential” during quarantine, helping your mom learn to use video conferencing will allow you to stay in close contact and see each other while you’re apart. Just remember to show her the kind of patience she showed you when you stuffed your GI Joe figures down the toilet when you were 8 years old. You owe it to her.
Protect Her from Murder Hornets

The hits just keep on coming. We’re already dealing with a global pandemic, and now there’s Murder Hornets? If we’re being honest, we don’t really know if Murder Hornets are actually dangerous to humans, but to be safe, you may want to get your mom a bug-blasting salt shotgun.

Your Time

Spending time with you is all your mom really wants, and that’s what makes this quarantine so heartbreaking. We do, however, have technology that can bring us together when we’re apart, so dedicate significant time to your Mom this Sunday. Whether it’s a video conference or a phone call, do more than just check in. Make her your priority, as she has always made you hers.

– The JT Team

Model: Amy Antony: Jacob Tyler VP of Project Management

Use This Time Wisely

Could your business use some TLC?

There’s no denying that this time has been incredibly painful for a large number of businesses. But eventually, things will come back online. No one is sure exactly when that will be, but there is a light at the end of the tunnel. This time, however, is not simply a waiting game. It’s an opportunity for people and businesses alike to get some “me time.” At Jacob Tyler, we’ve been taking creative batting practice—as evidenced by our latest ridiculous fake magazine cover. But we’ve also been helping our clients take the time to work on their business, rather than in their business.

Our current reality is the perfect time to refresh your brand, your messaging and your marketing strategy. It’s the rare opportunity to work ON your business and tie up all those loose ends that have been loose for longer than you can remember. When things are “normal,” you end up focusing on what’s right in front of you, leaving important long-term tasks on the shelf. Now is the time to get to work on them, so your business will be ready to crush it once the economic lights are turned back on. The time’s yours. Use it wisely.

– The JT Team

 

Model: Tom Mcfadden – Jacob Tyler Creative Director