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Jacob Tyler is a Full Service Brand Communications Agency. Call us toll free at 866.735.3438

Posts Tagged ‘Creative Agency’

Setting the Tone: Developing a Consistent Social Networking Voice

Friday, October 15th, 2010

You might have noticed that a big part of social network marketing is letting customers and colleagues get to know you. It doesn’t matter whether the relationship is with you personally, or just their impression of your company – either way, you want them to feel like they’re getting a sense of what you’re all about.

Developing a consistent tone and voice is an important part of that.

Over time, as people read your blogs, see your profile updates, and receive messages from you, they should begin to know what to expect. The reason this is important is because readers and listeners want to know who you are to them. Just as fans will often desert a band or novelist who suddenly switches genres, your customers and followers might give up on you if your mood changes from week to week.

Here are a few popular social networking “faces” you or your company might put on. Trying one doesn’t stop you from using another – most of us are a combination of these – but set a tone early on and keep things consistent:

The expert. If your strength is a wealth of experience in your industry, or a set of skills that few other people possess, make sure this comes through in the way you communicate on social networking sites. There’s a lot of value in being seen as an expert – including greater exposure and bigger fees for your services – so take advantage of this one if you can.

Informative. While some people might consider an informative persona the same as being an expert, they’re actually slightly different. Companies and self-employed professionals looking to build informative profiles can draw a lot of traffic from simple explanations of complex issues – even if they aren’t the foremost authorities in their fields. The point here is to aim for clarity, not necessarily giving answers that can’t be disputed.

Controversial. Creating arguments online is an easy way to generate traffic and feedback, not to mention attention. Of course, it’s easy to take this tactic too far and end up alienating your audience, but if you have the kind of personality that likes to draw controversy, play to your strengths and use that to build a strong social networking platform.

Fun. Taking a traditionally derived subject, like insurance or finance, for example, and making it colorful is a good way to attract industry professionals as well as outside readers. Putting a lot of fun and humor into your social networking communications is definitely a winning tactic… as long as it doesn’t stop potential customers from taking you seriously.

Two things to avoid… Because social networking is typically as much about friendships, or at least friendly business relationships, as it is getting work done, there are two “deadly sins” that every marketer should avoid. The first is to be boring. Really, that rule could extend to any marketing or advertising communication, but online it’s especially damaging. Your readers are never more than a mouse click away from something interesting, so keep that in mind as you compete for their attention.

The second big error is to come off as being overly-commercial. Yes, people are going to realize that your company blog or profile is there to help you sell; but that doesn’t mean you have to do it in the same way you would with a sales letter. Let your audience get to know you, and maybe even enjoy themselves a little bit, and you can embed far more powerful marketing messages than you could by using straight-line sales pitch.

One final note. The larger your company – or your social networking effort – the more likely it is that you’ll have several people, internal and external, involved in putting your plan into action. With that in mind, it’s important that every one of them understand what sort of voice you’re trying to achieve, and can hit it consistently. The last thing you want is a set of profiles and messages that read like they were composed by a dozen different people… even if they were.

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Sex Sells Baby…Carrots?

Friday, September 10th, 2010

If you have not heard already, MDC Partners Agency Crispin Porter & Bogusky is lending a hand to the Carrot industry to launch a $25 million campaign to position baby carrots in “sleek, junk food packaging” in order to boost sales and interests in healthy snacking in the U.S.

Though fighting the obesity epidemic that is plaguing the United States’ youth is a genuine enough underlying goal in this whole effort, I’m not sure it’s taking the most direct route. I mean come on, what about the fact that carrots are also an excellent source of beta-carotene, the key ingredient not only in it’s nutritional value and orange color, but also one of the substances most easily converted to vitamin A, raising the effectiveness of the light-sensitive area of the retina and improving eye sight….Zzzzzzz

Here, a recent TV spot was released by the Agency that depicts a gorgeous female model, cradling the beta-carotene filled sticks making them sexy, futuristic and attractive. Let us know how you’re feeling about the carrot ads, because I for one am very intrigued. If CP+B pulls this one off they’ll have conquered the same challenge Goodby, Silverstein & Partners did with their “Got Milk” campaign.

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Jumping the Shark, err Raven

Thursday, September 9th, 2010

As a follow up to our respect for Old Spice’s most recent campaign featuring Isaiah Mustafa, we’ve taken interest in (along with everyone else in the industry) where Weiden and Kennedy’s creative design forces will take the brand next. Problem is, after watching this 30 second spot featuring Baltimore Ravens’ Linebacker Ray Lewis, the only feeling you’re left with is the residual sensation from scratching one’s head. Of course it’s not made to replicate the initial Isaiah Old Spice spots but has Weiden and Kennedy “jumped the shark” with this concept? Our personal suggestion… don’t fix it if it ain’t broke! They had some mileage left on the Mustafa treads. What do you think?

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Kotex (can’t believe I am saying this) soaks up an award for brilliance!

Sunday, July 11th, 2010

Advertising on TV has become insanely difficult with the advent of TIVO, DVR, etc.. as consumers are just breezing through the commercials to get to the next segment of “Real Housewives” or whatever else they may be watching. Agencies are now working harder than ever to make their clients ads better and funnier. We have to make sure we STOP consumers from the dreaded “fast forward” that we all love so much. This simple “break the cycle” campaign is SO obvious that I am frankly amazed no one thought of it before. JWT (the Kotex creative agency) gets props for finally delivering to women and consumers everywhere the obvious…tampon commercials are totally ridiculous! I am posting two cohesive campaigns…the first being my absolute favorite. Enjoy and let’s applaud this level of creative in advertising. Which is your favorite?

UbyKotex: So Obnoxious

UbyKotex: Reality Check (P.S. The irony here is that they actually use a shot of butterflies from one of their other commercials….I guess they are making fun of themselves!)

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